.Button_button__bzLIq{display:inline-flex;align-items:center;justify-content:center;min-width:64px;max-width:432px;border-radius:var(--Border-Radius-md);border:none;font-weight:var(--font-weight-medium);cursor:pointer;transition:all var(--transition-fast);white-space:nowrap;box-sizing:border-box;-webkit-tap-highlight-color:transparent;-webkit-touch-callout:none;touch-action:manipulation}.Button_sizeLg__ldpZL{padding:14px var(--Spacing-xl);font-size:var(--body1-size);line-height:var(--body1-line-height);height:52px}.Button_sizeSm__6pS_L{padding:var(--Spacing-xs) var(--Spacing-md);font-size:var(--body2-size);line-height:var(--body2-line-height);height:36px}.Button_primary__IJtFp{background-color:var(--Components-Button-primary-surface);box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) var(--Components-Button-primary-surface);color:var(--Components-Button-primary-text)}.Button_primary__IJtFp:hover:not(:disabled){background-color:#0062cc;box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) #0062cc}.Button_primary__IJtFp:active:not(:disabled){background-color:#0056b3;box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) #0056b3}.Button_primary__IJtFp:focus:not(:active):not(:disabled){background-color:var(--Components-Button-primary-surface);box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) var(--Components-Button-primary-surface);outline:none}.Button_primary__IJtFp:disabled{background-color:var(--Surface-disabled1);box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) var(--Border-disabled);color:var(--Text-disabled);cursor:not-allowed}.Button_secondary__Dct2X{background-color:var(--Surface-default);color:var(--Components-Button-primary-surface)}.Button_secondary__Dct2X,.Button_secondary__Dct2X:hover:not(:disabled){box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) var(--Components-Button-primary-surface)}.Button_secondary__Dct2X:hover:not(:disabled){background-color:#bfdeff;color:#0062cc}.Button_secondary__Dct2X:active:not(:disabled){background-color:#a3d0ff;box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) var(--Components-Button-primary-surface);color:#0056b3}.Button_secondary__Dct2X:focus:not(:active):not(:disabled){background-color:var(--Surface-default);box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) var(--Components-Button-primary-surface);color:var(--Components-Button-primary-surface);outline:none}.Button_secondary__Dct2X:disabled{background-color:var(--Surface-disabled1);box-shadow:inset 0 0 0 var(--Border-Width-sm,1px) var(--Border-disabled);color:var(--Text-disabled);cursor:not-allowed}.Button_fullWidth__o7ZQS{width:100%;max-width:none}.Button_loading__WUfw4{position:relative;color:transparent!important;pointer-events:none}.Button_loading__WUfw4:after{content:"";position:absolute;width:16px;height:16px;border:2px solid;border-right:2px solid transparent;border-radius:50%;animation:Button_spin__sM3Zv .6s linear infinite}.Button_primary__IJtFp.Button_loading__WUfw4:after{border-color:var(--Components-Button-primary-text);border-right-color:transparent}.Button_secondary__Dct2X.Button_loading__WUfw4:after{border-color:var(--Components-Button-primary-surface);border-right-color:transparent}@keyframes Button_spin__sM3Zv{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}.complaint_main__XNfwy{min-height:100vh;max-width:var(--container-max,80rem);margin:8rem auto 10rem;background-color:var(--Surface-default,#fff)}.complaint_pageTitle__ArmQ2{font-size:var(--Typography-Size-headline2,2.5rem);font-weight:var(--font-weight-bold,700);color:var(--Text-default,rgb(20,24,28));margin-bottom:var(--Spacing-3xl,2.5rem);line-height:var(--Typography-Line-height-headline1,3.5rem);padding:0 1rem}.complaint_contentWrapper__riwzI{display:flex;padding:0 1rem;justify-content:center}.complaint_complaintForm__Z2PdM{width:var(--form-max,58.5rem);max-width:100%;background:var(--Surface-default,#fff);border-radius:var(--Border-Radius-md,.5rem);border:var(--Border-Width-sm,1px) solid var(--Components-Divider-subdued,rgb(235,236,237));padding:var(--Spacing-4xl,3rem) 1rem;box-shadow:var(--shadow-md,0 4px 8px 0 rgba(0,0,0,.15));display:flex;flex-direction:column;align-items:center;gap:var(--Spacing-4xl,3rem);box-sizing:border-box}.complaint_complaintForm__Z2PdM>*,.complaint_formGroup__srJUa{width:100%;max-width:42.5rem}.complaint_formGroup__srJUa{display:flex;flex-direction:column;gap:var(--Spacing-xl,1.5rem)}.complaint_formGroup__srJUa+.complaint_formGroup__srJUa{padding-top:var(--Spacing-xl,1.5rem);border-top:var(--Border-Width-sm,1px) solid var(--Components-Divider-subdued,rgb(235,236,237))}.complaint_formHeading__MHsZm{font-size:var(--Typography-Size-headline5,1.5rem);font-weight:var(--font-weight-bold,700);color:var(--Text-default,rgb(20,24,28));line-height:var(--Typography-Line-height-headline5,2rem)}.complaint_fieldError__dCq6I{color:var(--Text-error,rgb(212,12,116));font-size:var(--body2-size,.875rem)}.complaint_consentBox__Z_xiE{background:var(--Surface-alternate,rgb(245,245,246));border-radius:var(--Border-Radius-md,.5rem);padding:var(--Spacing-lg,1.25rem);font-size:var(--body2-size,.875rem);line-height:1.6;color:var(--Text-subdued1,rgb(51,61,71));max-height:10rem;overflow-y:auto}.complaint_consentCheckbox__3E5_f{display:flex;align-items:center;gap:var(--Spacing-sm,.75rem);margin-top:var(--Spacing-md,1rem);cursor:pointer}.complaint_consentCheckbox__3E5_f input[type=checkbox]{width:1.25rem;height:1.25rem;accent-color:var(--Components-Button-primary-surface,rgb(0,122,255));cursor:pointer;flex-shrink:0}.complaint_consentCheckbox__3E5_f span{font-size:var(--body1-size,1rem);font-weight:600;color:var(--Text-default,rgb(20,24,28))}.complaint_inputRow__yzi7f{display:flex;gap:var(--Spacing-sm,.75rem);align-items:flex-start}.complaint_inputRow__yzi7f>:first-child{flex:1 1}.complaint_btnAlignWrapper__CaAjQ{display:flex;flex-direction:column;flex-shrink:0}.complaint_btnAlignLabel__8_lPl{font-size:var(--body2-size,.875rem);line-height:var(--body2-line-height,1.25rem);margin-bottom:var(--Spacing-xs,.5rem);visibility:hidden}.complaint_authBtn__aK6KO{height:40px;padding:0 1.25rem;border-radius:var(--Border-Radius-md,.5rem);font-size:var(--body2-size,.875rem);font-weight:600;cursor:pointer;white-space:nowrap;transition:all .2s ease;flex-shrink:0}.complaint_authBtn__aK6KO:disabled{cursor:not-allowed}.complaint_authBtnPrimary__AyRdd{border:none;background:var(--Components-Button-primary-surface,rgb(0,122,255));color:var(--Components-Button-primary-text,#fff)}.complaint_authBtnPrimary__AyRdd:hover:not(:disabled){opacity:.9}.complaint_authBtnPrimary__AyRdd:disabled{background:var(--Surface-disabled1,rgb(235,236,237));color:var(--Text-disabled,rgb(133,139,145))}.complaint_authBtnOutline__Fubxq{border:var(--Border-Width-sm,1px) solid var(--Border-selected,rgb(8,32,101));background:var(--Surface-default,#fff);color:var(--Border-selected,rgb(8,32,101))}.complaint_authBtnOutline__Fubxq:hover:not(:disabled){background:var(--Surface-selected1,rgb(235,237,243))}.complaint_authBtnOutline__Fubxq:disabled{border-color:var(--Border-disabled,rgb(214,216,218));color:var(--Text-disabled,rgb(133,139,145))}.complaint_timerText___EdS9{font-size:var(--body2-size,.875rem);color:var(--Text-error,rgb(212,12,116));font-weight:600;white-space:nowrap}.complaint_reservationEmpty__XLnci,.complaint_reservationLoading__PnX8h{font-size:var(--body2-size,.875rem);color:var(--Text-subdued2,rgb(102,110,117));padding:var(--Spacing-md,1rem) 0}.complaint_reservationList__3WP9M{display:flex;flex-direction:column;gap:var(--Spacing-sm,.75rem)}.complaint_reservationItem__JBuyh{display:flex;align-items:center;gap:var(--Spacing-md,1rem);padding:var(--Spacing-md,1rem) var(--Spacing-lg,1.25rem);border:var(--Border-Width-sm,1px) solid var(--Border-default,rgb(133,139,145));border-radius:var(--Border-Radius-md,.5rem);cursor:pointer;transition:all .15s ease}.complaint_reservationItemSelected__E_cwv,.complaint_reservationItem__JBuyh:hover{border-color:var(--Border-focus,rgb(12,109,210));background:var(--Surface-informative,rgb(231,240,251))}.complaint_reservationItemSelected__E_cwv{box-shadow:0 0 0 1px var(--Border-focus,rgb(12,109,210))}.complaint_reservationRadio__nC4gu{width:1.25rem;height:1.25rem;accent-color:var(--Components-Button-primary-surface,rgb(0,122,255));cursor:pointer;flex-shrink:0}.complaint_reservationInfo__NZgtd{display:flex;align-items:center;gap:var(--Spacing-sm,.75rem);flex-wrap:wrap}.complaint_reservationService__7K3G_{font-size:var(--body1-size,1rem);font-weight:600;color:var(--Text-default,rgb(20,24,28))}.complaint_reservationDate__Hhd0q{font-size:var(--body2-size,.875rem);color:var(--Text-subdued1,rgb(51,61,71))}.complaint_reservationOrg__e0cj2{font-size:var(--body2-size,.875rem);color:var(--Text-subdued2,rgb(102,110,117))}.complaint_ratingGroup__n8U_5{display:flex;flex-direction:column;gap:var(--Spacing-sm,.75rem)}.complaint_ratingLabel__vAmiD{font-size:var(--body1-size,1rem);font-weight:600;color:var(--Text-default,rgb(20,24,28))}.complaint_ratingLabel__vAmiD .complaint_required__dYIb8{color:var(--Text-error,rgb(212,12,116));margin-left:.125rem}.complaint_stars__ZkdTs{display:flex;gap:.5rem}.complaint_star__k_3tf{width:2.5rem;height:2.5rem;cursor:pointer;transition:transform .15s ease;color:var(--Components-Divider-default,rgb(214,216,218))}.complaint_star__k_3tf:hover{transform:scale(1.15)}.complaint_starFilled__GK7a9{color:#f59e0b}.complaint_ratingText__9Q2WN{font-size:var(--body2-size,.875rem);color:var(--Text-subdued2,rgb(102,110,117))}.complaint_textarea__wZsKH{width:100%;min-height:10rem;padding:var(--Spacing-md,1rem);border:var(--Border-Width-sm,1px) solid var(--Border-default,rgb(133,139,145));border-radius:var(--Border-Radius-md,.5rem);font-size:var(--body1-size,1rem);font-family:inherit;color:var(--Text-default,rgb(20,24,28));resize:vertical;transition:border-color .2s ease;box-sizing:border-box}.complaint_textarea__wZsKH::placeholder{color:var(--Text-disabled,rgb(133,139,145));white-space:pre-line}.complaint_textarea__wZsKH:focus{outline:none;border-color:var(--Border-focus,rgb(12,109,210));box-shadow:0 0 0 1px var(--Border-focus,rgb(12,109,210))}.complaint_fileUploadArea__XRGUM{border:2px dashed var(--Components-Divider-default,rgb(214,216,218));border-radius:var(--Border-Radius-md,.5rem);padding:var(--Spacing-2xl,2rem);text-align:center;cursor:pointer;transition:all .2s ease;background:var(--Surface-alternate,rgb(245,245,246))}.complaint_fileUploadArea__XRGUM:hover{border-color:var(--Border-focus,rgb(12,109,210));background:var(--Surface-informative,rgb(231,240,251))}.complaint_fileUploadIcon__EKAWg{width:2.5rem;height:2.5rem;margin:0 auto var(--Spacing-sm,.75rem);color:var(--Icon-subdued,rgb(102,110,117))}.complaint_fileUploadText__PqhJV{font-size:var(--body1-size,1rem);color:var(--Text-subdued1,rgb(51,61,71));font-weight:600}.complaint_fileUploadHint__rIYN3{font-size:var(--body2-size,.875rem);color:var(--Text-subdued2,rgb(102,110,117));margin-top:.25rem}.complaint_filePreviewList__3SfBA{display:flex;flex-wrap:wrap;gap:var(--Spacing-sm,.75rem);margin-top:var(--Spacing-md,1rem)}.complaint_filePreviewItem__NFgCO{position:relative;width:5rem;height:5rem;border-radius:var(--Border-Radius-md,.5rem);overflow:hidden;border:var(--Border-Width-sm,1px) solid var(--Components-Divider-subdued,rgb(235,236,237))}.complaint_filePreviewItem__NFgCO img{width:100%;height:100%;object-fit:cover}.complaint_fileRemoveBtn__UTufY{position:absolute;top:.125rem;right:.125rem;width:1.25rem;height:1.25rem;border-radius:50%;background:rgba(0,0,0,.6);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.625rem;line-height:1}.complaint_submitSection___W_EA{width:100%;max-width:42.5rem}.complaint_modalOverlay__70F5N{position:fixed;inset:0;background:var(--Surface-scrim,rgba(20,24,28,.5));display:flex;align-items:center;justify-content:center;z-index:1000}.complaint_modalContent__BqC_v{background:var(--Surface-default,#fff);border-radius:var(--Border-Radius-lg,1rem);padding:var(--Spacing-3xl,2.5rem);max-width:24rem;width:90%;text-align:center;box-shadow:0 8px 32px rgba(0,0,0,.2)}.complaint_modalIcon__139ZQ{width:3rem;height:3rem;margin:0 auto var(--Spacing-lg,1.25rem);color:var(--Icon-warning,rgb(247,201,38))}.complaint_modalText__XJua_{font-size:var(--body1-size,1rem);line-height:1.6;color:var(--Text-default,rgb(20,24,28));margin-bottom:var(--Spacing-2xl,2rem);word-break:keep-all;white-space:pre-line}.complaint_modalBtn__CVn5U{width:100%;padding:.875rem;border:none;border-radius:var(--Border-Radius-md,.5rem);background:var(--Components-Button-primary-surface,rgb(0,122,255));color:var(--Components-Button-primary-text,#fff);font-size:var(--body1-size,1rem);font-weight:600;cursor:pointer;transition:opacity .2s ease}.complaint_modalBtn__CVn5U:hover{opacity:.9}.complaint_completeSection__A9u9j{text-align:center;padding:var(--Spacing-4xl,3rem) 0}.complaint_completeIcon__B4Td_{width:4rem;height:4rem;margin:0 auto var(--Spacing-xl,1.5rem);color:var(--Icon-success,rgb(34,159,100))}.complaint_completeTitle__m2nH0{font-size:var(--Typography-Size-headline4,1.75rem);font-weight:var(--font-weight-bold,700);color:var(--Text-default,rgb(20,24,28));margin-bottom:var(--Spacing-md,1rem)}.complaint_completeDesc__tGO6f{font-size:var(--body1-size,1rem);color:var(--Text-subdued2,rgb(102,110,117));line-height:1.6;margin-bottom:var(--Spacing-3xl,2.5rem)}@media (max-width:1024px){.complaint_main__XNfwy{margin:4rem auto 6rem}.complaint_pageTitle__ArmQ2{font-size:1.75rem;line-height:2.5rem;margin-bottom:1.5rem}.complaint_complaintForm__Z2PdM{border:none;box-shadow:none;padding:1.5rem 0;gap:2rem}.complaint_inputRow__yzi7f{flex-direction:column;align-items:stretch}.complaint_inputRow__yzi7f>:first-child{flex:auto}.complaint_authBtn__aK6KO{width:100%}.complaint_star__k_3tf{width:2rem;height:2rem}}